Privacy and Cookies Policy

1. Introduction

1.1 This is the privacy and cookies policy for http://www.awraaq.com (the “Site”) and the Application (the “App”). The Site and App are operated by Gulf Energy Corporation Limited, an international company having its registered office at c/o Trident Trust Company (UAE) Ltd. , Office 4106 and 4107, Level 41, Tower AA1, Mazaya Business Avenue, Jumeirah Lakes Towers, P.O Box 214745, Dubai, United Arab Emirates (“GECL”, “we”, “us” and “our”). We are registered with the Ras Al Khaimah Free Trade Zone and our commercial licence number is IC20120226.

1.2 Your privacy is extremely important to us and we are committed to protecting your privacy online. We appreciate that you do not want the personal information you provide to us distributed indiscriminately and here we explain how we collect information, what we do with it and what controls you have.

1.3 By using the Site and App, you consent to the collection and use of information in accordance with this privacy policy.

1.4 If you have questions about deleting or correcting your personal data please contact our support team.

1.5 We reserve the right to change this privacy policy from time to time by changing it on the Site or App. This privacy policy is updated from time to time/and was last updated on 12 December 2016.

2. Business Transfers

2.1 If GECL, or substantially all of its assets, were acquired, or in the unlikely event that GECL goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of GECL may continue to use your personal information as set forth in this policy.

3. Site and App Visitors

3.1 Like most online operators, we collect non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Our purpose in collecting non-personally identifying information is to better understand how our visitors use the Site and App. From time to time, we may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of the Site or App.

3.2 We also collect potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users. We only disclose logged in user IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

4. Gathering of Personally-Identifying Information

4.1 Certain visitors to our Site or App choose to interact with us in ways that require us to gather personally-identifying information. The amount and type of information that we gather depends on the nature of the interaction. For example, those who engage in transactions with us are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, we collect such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with the Site or App and with us. We do not disclose personally-identifying information other than as described below.

4.2 We may collect and process the following information about you:

4.2.1 information (such as your full name, email address, country of current residence, country of citizenship, telephone number, and any other information) reasonably requested by us as part of the registration process for users of the Site or App; 4.2.2 any other information reasonably requested by us as part of the sign up process that you provide by completing forms on the Site or App, including if you subscribe to any service, upload or submit any material via the Site or App, request to connect with other Members, request any information, or enter into any competition or promotion we may sponsor; 4.2.3 in connection with an account sign-in facility, your log-in and password details; details of any transactions made by you through the Site or App; 4.2.4 communications you send to us, for example to report a problem or to submit queries, concerns or comments regarding the Site or App or its content; and 4.2.5 information from surveys that we may, from time to time, run on the Site or App for research purposes, if you choose to respond to, or participate in, them.

4.3 You are under no obligation to provide any such information. However, if you should choose to withhold requested information, we may not be able to provide you with certain services.

4.4 We may, from time to time, run referral programmes or similar initiatives, such as a ["Tell a Friend"] programme, that invite you to provide us with the contact details of someone who is known to you who may find our services to be of interest. We will only use those contact details for the purpose of the relevant initiative (and not for general marketing purposes). By providing us with their details, you confirm that you have their permission to do so and must not provide us with the details of anyone from whom you do not have such permission. We reserve the right to identify you as the person who has made the referral in the message that is sent to them.

5. Aggregated Statistics

5.1 We may collect statistics about the behaviour of visitors to the Site or App. For instance, we may monitor the most popular properties listed on the Site or App. We may display this information publicly or provide it to others. However, we will not disclose personally-identifying information other than as described below.

5.2 When you visit the Site or App, we may automatically collect additional information about you, such as the type of internet browser you use, any site from which you have come to the Site or App and your IP address (the unique address which identifies your computer on the internet) which is automatically recognised by our web server. You cannot be identified from this information and it is only used to assist us in providing an effective service on the Site or App and to collect broad demographic information for aggregate use.

6. Protection of Certain Personally-Identifying Information

6.1 We disclose potentially and actual personally-identifying information only to those of our employees, contractors and affiliated organisations that (i) need to know that information in order to process it on our behalf or to provide services available at the Site, and (ii) that have agreed not to disclose it to others. Some of these employees, contractors and affiliated organisations may be located outside of your home country; by using the Site or App, you consent to the transfer of such information to them. We may also use the information you provide to:

6.1.1 enable us to provide you with the services and information offered through the Site or App and which you request; 6.1.2 administer your account with us; 6.1.3 verify and carry out financial transactions in relation to payments you make online; 6.1.4 allow, with your consent, Members with whom you choose to communicate, to view your profile; 6.1.5 audit the downloading of data from the Site or App; 6.1.6 improve the layout and/or content of the pages of the Site or App and customise them for users; 6.1.7 identify visitors to the Site or App; 6.1.8 carry out research on our users' demographics and tracking of sales data; 6.1.9 send you information we think you may find useful or which you have requested from us, including information about our products and services or those of carefully selected third parties, provided you have indicated that you do not object to being contacted for these purposes; and 6.1.10 allow, with your consent, carefully selected third parties to send you information directly which you may find useful regarding their products and services.

6.2 We shall not rent or sell personally-identifying information to third parties, without your express consent. Other than to its employees, contractors and affiliated organisations, as described above, we will disclose potentially and actual personally-identifying information only with your express written consent or if required to do so by law or if we believe that such action is necessary to prevent fraud or cyber crime or to protect the Site or App or the rights, property or personal safety of any person, or when we believe in good faith that disclosure is reasonably necessary to protect the rights of GECL, third parties or the public at large. If you are a registered user of the Site or App and have supplied your email address, we may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with the Site or App and/or with us.

6.3 You acknowledge that by submitting an expression of interest request, you expressly consent to your Member’s data being shared with related parties via the online forms completed by you for purposes of concluding private or public shares transactions. You also acknowledge that the related party concerned is a duly authorised firm, they may have their own privacy policy which you must familiarise yourself with and accept prior to submission of an expression of interest request.

6.4 You can tell us not to contact you with information regarding companies or to share your details with third parties so that they can send you information, either at the point such information is collected on the Site or App (by checking or un-checking (as directed) the relevant box) or, where you do not wish us to continue to use your information in this way, by following the unsubscribe instructions on any communications sent to you. You can also exercise this right at any time by contacting us using the Contact Us details at the end of this privacy policy.

7. Cookies

7.1 A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to such website each time the visitor returns. We use cookies to help us identify and track visitors, their usage of the Site or App, and their Site or App access preferences. Our visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using the Site or App, with the drawback that certain features of the Site or App may not function properly without the aid of cookies.

8. Child safety

8.1 Protecting the safety of children when they use the Internet is very important to us. We recommend that children receive permission from their parent or guardian before gaining access to the Site or App or sending personal information to us or anyone else online. Only persons over the age of 21 may register an account with us.

9. External links

9.1 The Site or App may, from time to time, contain links to external sites. We are not responsible for the privacy policies or the content of such sites.

10. Payment Processing

10.1 Payments made on the Site or App are made through a payment gateway provider appointed by us in our sole discretion. You will be providing credit or debit card information directly to a payment gateway provider which operates a secure server to process payment details, encrypting your credit/debit card information and authorising payment. Information which you supply to the payment gateway provider is not within our control and is subject to the payment gateway provider’s own privacy policy and terms and conditions.

11. Security

11.1 We place great importance on the security of all personally identifiable information associated with our users. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control. For example, our privacy policy is periodically reviewed and enhanced as necessary and only authorised personnel have access to personal information. Whilst we cannot ensure or guarantee that loss, misuse or alteration of information will never occur, we use all reasonable efforts to prevent it.

11.2 You should bear in mind that submission of information over the Internet is never entirely secure. We cannot guarantee the security of information you submit via the Site or App whilst it is in transit over the internet and any such submission is at your own risk.

11.3 It is advisable to close your browser when you have finished your user session to help ensure others do not access your personal information if you use a shared computer or a computer in a public place.

12. Copyright Infringement

12.1 As we ask others to respect our intellectual property rights, we respect the intellectual property rights of others. If you believe that material located on or linked to by awraaq.com violates your copyright, you are encouraged to notify us. We will respond to all such notices, which may include as required or appropriate removing the infringing material or disabling all links to the infringing material. In the case of a user or advertiser infringes or repeatedly infringes the copyrights or other intellectual property rights of GECL or others, we may, in our sole discretion, terminate or deny access to and use of the Site or App. In the case of such termination, we will have no obligation to provide a refund of any amounts previously paid to us.

13. Intellectual Property

13.1 This policy does not transfer from us to you any GECL or third party intellectual property, and all rights, title and interest in and to such property will remain (as between the parties) solely with us. GECL, the AWRAAQ trade mark and logo, and all other trade marks, service marks, graphics and logos used in connection with awraaq.com trade mark, or the Site or the App, whether in English or otherwise, are trade marks appropriately licensed to GECL.

13.2 Other trade marks, service marks, graphics and logos used in connection with the Site or App may be the trade marks of other third parties. Your use of the Site or App grants you no right or license to reproduce or otherwise use any GECL or third-party trade marks.

14. Changes

14.1 We reserve the right, at its sole discretion, to modify or replace any part of this policy. It is your responsibility to check this policy periodically for changes. Your continued use of or access to the Site or App following the posting of any changes to this policy constitutes acceptance of those changes. We may also, in the future, offer new services and/or features through the Site or App (including the release of new tools and resources). Such new features and/or services shall be subject to the terms and conditions of this policy, as may be amended from time to time.

15. Termination

15.1 We may terminate your access to all or any part of the Site or App at any time, with or without cause, with or without notice. If you wish to terminate this policy or your awraaq.com account (if you have one), you may simply discontinue using the Site or App. In addition, we can terminate the Site or App immediately as part of a general shut down of our service. All provisions of this policy which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

16. Disclaimer of Warranties

16.1 The Site and App is provided without warranty and is provided on an “as is, as available basis”. We hereby disclaim all warranties of any kind, express or implied, arising by statute, custom, course of dealing or trade usage, with respect to the Site or App or the Services provided thereunder.

16.2 Notwithstanding the generality of the foregoing, we specifically disclaim the following with respect to the Site and App: implied warranties or conditions of title, merchantability, fitness for a particular purpose, or non-infringement of any service or property acquired by you from a third party; the accuracy, timeliness, security and performance of the Site and App; or freedom from any errors or viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful.

17. Limitation of Liability

17.1 In no event will we, our suppliers or licensors, be liable for (i) any damages whatsoever (including, without limitation, direct, indirect, special, punitive, incidental or consequential loss or damage) incurred by any user in connection with the Site or App or in connection with the use, inability to use, or results of the use of the Site or App, any websites linked to it and any materials posted on it (including the details), including, without limitation any liability for: loss of income or revenue; loss of business; loss of profits or contracts; loss of anticipated savings; loss of data; loss of goodwill; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable; (ii) the cost of procurement or substitute products or services; or (iii) for interruption of use or loss or corruption of data. We shall have no liability for any failure or delay due to matters beyond our reasonable control. The foregoing shall not apply to the extent prohibited by applicable law. However, nothing in this policy shall limit or exclude any liability on us for death, personal injury or any claim or action arising from our fraud or dishonesty.

18. General Representation and Warranty

18.1 You represent and warrant that your use of the Site or App will be in strict accordance with this policy and with all applicable laws and regulations.

19. Indemnification

19.1 You agree to indemnify, defend and hold harmless GECL, its shareholders and their respective directors, officers, employees and agents from and against any and all claims, actions, demands, damages, losses and expenses, including attorneys’ fees, arising out of your use or misuse of the Site or App, your violation of these Terms, your violation of any third party’s proprietary rights or any disputes between you and one or more users connected to or otherwise arising from the Site or App in any way.

20. Miscellaneous

20.1 You may not assign any part of this policy without our prior written consent. We may assign our rights and obligations to an affiliate.

20.2 This policy does not create any agency, partnership or joint venture among us.

20.3 If any provision in this policy is or becomes invalid, illegal or unenforceable then it shall, to the extent required, be severed and shall be ineffective and the validity of the remaining provisions shall not be affected in any way.

20.4 No failure or delay by any party in exercising any right under this policy shall operate as a waiver of such right nor shall any single or partial exercise of any right preclude the exercise of any other right.

20.5 All notices, including those of termination or breach, must be in writing and addressed to the other party’s legal representative or primary contact via email. Notice will be treated as given on receipt. These notice requirements do not apply to legal service of process which is governed by applicable law.

20.6 This policy will be governed by and interpreted in accordance with the laws of the Dubai International Financial Centre (the “DIFC”).

20.7 In the event of a dispute arising between the parties in connection with this agreement:

20.7.1 where the dispute relates to a claim for a sum within the limits specified by the DIFC Small Claims Tribunal from time to time, then the dispute shall be referred by either party to the said Tribunal; and 20.7.2 for all other disputes, the parties shall seek settlement of that dispute by mediation in accordance with the Mediation Rules of the DIFC-LCIA Arbitration Centre, which Rules are deemed to be incorporated by reference to this clause. If the dispute is not settled by mediation within 30 days of the commencement of the mediation, or such further period as the parties shall agree in writing, the dispute shall be referred to and finally resolved by arbitration under the Arbitration Rules of the DIFC-LCIA Arbitration Centre, which Rules are deemed to be incorporated by reference to this clause. The language to be used in the mediation and in the arbitration shall be English. In any arbitration commenced pursuant to this clause the number of arbitrators shall be one and the arbitration shall be conducted in Dubai.

21. Contact Us

21.1 If you have any questions about this policy, please contact us:

Gulf Energy Corporation Limited
www.awraaq.com
Office 4106 and 4107, Level 41, Tower AA1,
Mazaya Business Avenue, Jumeirah Lakes Towers
Dubai, UAE

P.O Box 214745
Dubai, UAE
Tel: +971 4 4558705
Fax: :+971 4 4558556
Email address: info@awraaq.com